This Privacy Policy governs the manner in which Vetmedic Pharmacy collects, uses, maintains and discloses information collected from users (each, a "User") of the website ("Site"). This privacy policy applies to the Site and all products and services offered by Vetmedic Pharmacy.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

You may request details of personal information which we hold about you at any time, by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. . If you believe that any of your information we have in our possession is incorrect or incomplete, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. at your earliest convenience. We shall promptly correct any information declared to be incorrect.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name COOKIE Description CART The association with your shopping cart. CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly. COMPARE The items that you have in the Compare Products list. CURRENCY Your preferred currency CUSTOMER An encrypted version of your customer id with the store. CUSTOMER_AUTH An indicator if you are currently logged into the store. CUSTOMER_INFO An encrypted version of the customer group you belong to. CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not. FRONTEND You sesssion ID on the server. GUEST-VIEW Allows guests to edit their orders. LAST_CATEGORY The last category you visited. LAST_PRODUCT The most recent product you have viewed. NEWMESSAGE Indicates whether a new message has been received. NO_CACHE Indicates whether it is allowed to use cache. PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site. POLL The ID of any polls you have recently voted in. POLLN Information on what polls you have voted on. RECENTLYCOMPARED The items that you have recently compared. STF Information on products you have emailed to friends. STORE The store view or language you have selected. USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies. VIEWED_PRODUCT_IDS The products that you have recently viewed. WISHLIST An encrypted list of products added to your Wishlist. WISHLIST_CNT The number of items in your Wishlist.

How we use collected information

Vetmedic Pharmacy may collect and use Users personal information for the following purposes:

- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site, and to be able to customize our services according to our users interests.
- To improve our Site
We may use feedback you provide to improve our products and services.
- To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, promotional emails about new products, special offers, other information which we consider you may find appealing etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. We have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Sharing your personal information

We do not sell, trade, lease or distribute your personal identification information to third parties, unless we are required to do so by law. We may use your personal information to send you promotional information about third parties which we consider you may find appealing, upon your consent. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you are being informed that we do not have any authority or influence over that other website. Therefore, we are not responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement; and revoke any liability to the scrutiny of any court or tribunal in this regard. You should exercise caution, and read and agree upon any privacy statements applicable to the website in question.

Changes to this privacy policy

Vetmedic Pharmacy has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: Vetmedic Pharmacy

119, Triq Edgar Bernard
Gzira GZR1707, Malta
+356 9949 8835
This email address is being protected from spambots. You need JavaScript enabled to view it.